Shipping and delivery

Processing time
At Jakub & Lucie Prague, every order is carefully prepared and packaged with attention to detail. Please allow 1-3 business days for processing after your order has been submitted.

Orders placed on weekdays are usually processed within 24 hours. Orders placed on Friday evenings or weekends may require a slightly longer processing time.

Delivery time
After your order has been processed and shipped, the estimated delivery time is approximately 8-12 business days, depending on your location.

We always strive to make your shopping experience smooth, secure, and enjoyable from start to finish. If you have any questions about your order, our support team is always here to help.

📧 Contact us anytime at:
info@jakublucie.cz
How to place an order

Shopping at Jakub & Lucie Prague is simple, secure, and easy.

1. Add products to cart
Browse our collections and click "Add to Cart" for the items you wish to order.
2. Review your cart
Carefully review your selected items, quantities, and product options before proceeding to checkout.
3. Enter your shipping details
Please accurately enter your shipping details to ensure successful delivery of your order.
4. Confirm delivery
We are proud to offer free shipping on all orders. Once your details are confirmed, proceed securely to payment.
5. Complete payment
We currently accept:

Visa
Mastercard
Maestro
American Express
PayPal

All payments are processed securely using SSL encryption, guaranteeing a safe checkout experience.

Upon successful payment completion, you will receive an order confirmation email containing details of your purchase.

Shipping

We are proud to offer free worldwide shipping on all orders, regardless of minimum purchase value.

Every order is delivered directly to your door at no additional cost.

Order fulfillment and shipping

Found something you like? Our team strives to process and ship every order as quickly and carefully as possible, maintaining the premium experience that Jakub & Lucie Prague stands for.

To preserve the exclusivity of our collections and fair pricing, some items may experience slightly extended fulfillment times during periods of high demand.

We sincerely appreciate your patience and continued support.

Possible delivery delays

During busy periods, such as holidays, seasonal sales, or promotions, delivery delays may occasionally occur due to increased shipping volume.

We always recommend ordering your items in advance to avoid disappointment.

If you have any questions regarding your shipment or delivery, please do not hesitate to contact us anytime at:

📧 info@jakublucie.cz